The Support Services Division handles all record processing and management for the department. Additionally, the division offers various services to residents at the department's front desk, including filing reports online or by telephone, providing information on obtaining police records, assisting with the registration of sex offenders, and processing FOIA requests. The front desk operates 16 hours a day, 365 days a year. Staffing for the division includes six police service representatives, one FOIA specialist, one support services supervisor, and one lieutenant.