Electricity and Gas
Ameren Illinois is Urbana residents' exclusive electricity delivery provider (Contact: 800-755-5000). While Ameren handles delivery, residents have the option to choose from various retail electric suppliers, community solar subscriptions, or may be enrolled in municipal electric aggregation for the actual electricity supply.
Water
Illinois American Water Company is Urbana’s only water service provider. To reach them for service or inquiries, call 1-800-422-2782.
Sewer
Wastewater services for Urbana are managed by the Urbana-Champaign Sanitary District (UCSD). Residents must contact UCSD directly to set up wastewater treatment services. For assistance, call 217-367-3409. If you experience a sewer backup, contact Urbana Public Works at 217-384-2342 before reaching out to a plumber.
Cable, DSL, Fiber, and Satellite
Multiple providers offer cable TV and internet services in Urbana. Residents are encouraged to research available options to find the service that best suits their needs.
Telephone
Several companies provide telephone services to Urbana residents. It’s recommended to explore and compare these options before making a selection.
